Custom Automation & Integration Services

We build workflow automation and system integrations that eliminate manual work, reduce errors, and scale operations—without adding headcount.

SERVICE 01

Workflow Automation for Operations Teams

Eliminate manual, repetitive tasks across your tools using Make, Zapier, or custom-built automations.

The Problem

Your team wastes hours every week copying data between systems, routing files manually, generating reports from multiple sources, and following up on tasks and approvals.

The Solution

We build workflows that run automatically — data entry happens in real-time, files route to the right people, reports generate on schedule, and notifications trigger based on events.

Common Workflows We Automate

Lead Management

Form submissions → CRM entry → Team notification
Email inquiries → Lead enrichment → Assignment

Operations

Invoice received → Data extraction → Approval workflow
Contract signed → File storage → Task creation

SERVICE 02

AI Agents for Customer Support & Intake

Deploy intelligent agents that understand context, extract structured data, and handle customer interactions automatically.

The Problem

Some tasks require more than triggers — customer support needs context and nuance, documents need intelligent data extraction, and routing decisions depend on multiple factors.

The Solution

We deploy AI agents that understand natural language and context, extract structured data from unstructured sources, and make routing and triage decisions automatically.

Common AI Agent Use Cases

Customer Support

Answer common questions via email or chat
Route complex inquiries to human agents

Document Processing

Extract data from invoices, contracts, forms
Summarize long documents automatically

INDUSTRY SPOTLIGHT

Clinical Intake Automation

What It Does:
An AI-powered voice agent that handles clinical intake calls — collecting patient information, symptoms, and appointment preferences in natural conversation. Available in German and English.

Business Value:
Reduces reception workload by up to 70%. Handles after-hours calls. Eliminates hold times. Captures structured data directly into your system.

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NOVIXX Interactive Demo (Sandbox)

Demo environment — no real data is stored.

Open Live Demo →

Need an AI agent tailored to your workflow?

We design structured AI agents for customer support, operations, and regulated industries.

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SERVICE 03

System Integration: CRM, Email & APIs

Connect your tools so data flows automatically — no manual copying, no silos, no data loss.

The Problem

Leads live in email but need to be in the CRM. Calendar bookings don't sync. Payment data doesn't flow into invoicing. Custom tools need API connections built from scratch.

The Solution

We connect all your systems — Leads → CRM → Enrichment → Assignment. Bookings → Calendar → CRM → Follow-up. Payments → Invoicing → Accounting. Custom APIs → Internal systems.

Common Integrations We Build

CRM Integration

Email ↔ CRM contact sync
Form submissions → CRM leads
Calendar bookings → CRM events

Payment & Invoicing

Payment received → Invoice generation
Subscription renewal → CRM update
Failed payment → Notification workflow

SERVICE 04

Sales & CRM Workflow Automation

Automate lead capture, enrichment, routing, follow-up sequences, and pipeline management in your CRM.

The Problem

Leads from forms and emails need manual entry. Contact data is incomplete or outdated. Follow-ups happen late or not at all. Sales reps waste valuable time on admin work.

The Solution

Leads auto-capture and enrich on entry. Contacts stay updated with real-time sync. Follow-ups trigger automatically. Pipeline updates based on activity — zero manual input.

Common CRM Automations

Lead Capture & Enrichment

Form → CRM entry → Team notification
New lead → Company data lookup → Enrich record

Follow-up Automation

New lead → Email sequence → Score update
No response → Reminder to sales rep

Technologies We Use

Integration Platforms

Make.com • Zapier • n8n

CRM Systems

HubSpot • Salesforce • Pipedrive

Custom Development

Python • Node.js • REST APIs

AI & ML

GPT-4 • Claude • Custom models

Ready to Automate Your Operations?

We start with a discovery session to understand your workflows, then build automation that works.

Book a Discovery Call →

EU-Based  •  Founder-Led  •  No Vendor Lock-In